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    Bentley, SMRT Trains Collaborate to Improve Safety and Reliability of Metro Rail Services in Singapore

    EXTON, PA, USA and  Singapore, Oct 12, 2021 – Bentley  Systems, Incorporated (Nasdaq: BSY),  the  infrastructure engineering  software  company,  and  SMRT  Trains,  the pioneer  Mass Rapid  Transit  (MRT)  operator in  Singapore,  have  successfully  completed  the  implementation of a  Predictive  Decision  Support System (PDSS) for Singapore’s  North-South and East-West lines, the  oldest  MRT  lines  in the  country.  SMRT  Trains’  PDSS, which is  based on Bentley’s AssetWise  Linear Analytics,  contributes  to  improving  the  reliability  of  the  two  lines  across  282 kilometers  of  track  and  has helped  SMRT  Trains  achieve  more  than  1 million  kilometers between  failure (MKBF).  MKBF  is  a  measure  of  reliability  used  by  train  operators  around  the world,  where  a  failure  is  defined  as  a  service  delay  of more  than  five  minutes.


    249  Kaushik Chakraborty, vice  president, Bentley Asia  South, and  Gan Boon Jin, president of Strides  Engineering,  at  the  MOU  signing ceremony. 


    Based on  the success of  the PDSS  implementation  on  the  North-South  and  East-West  lines, SMRT Trains  has  started  the  implementation  of  the  PDSS  solution  on  the  Circle  Line  (CCL) in Singapore.

    With many  owner-operators  of large  metro  networks  in  Asia  Pacific  cities  focusing  on  improving reliability  to  provide  uninterrupted  services to  riders,  Bentley  Systems  and Strides  Engineering, previously SMRT  Services,  a  business  arm  of  SMRT  Corporation  that  provides  a  range  of station-based engineering services,  announced the  signing of  a  Memorandum  of  Understanding (MOU)  to  jointly  market  a  rail predictive  maintenance  solution  in  the  Asia  Pacific  region.  The MOU establishes a partnership  between  the two  companies  that  combines  strong technology expertise  and rail  operational  capabilities  to help  urban rail  and metro operators.  Under  the  terms of  the  MOU, both  organizations  will  market a  rail  predictive  maintenance  solution  that  visualizes all rail  asset information  and  manages, monitors, and  analyzes  rail  conditions. Bentley  Systems will continue  to  sell,  implement,  and  support its  AssetWise  solution  while  Strides  Engineering will market  and  deliver  its  domain  experience and  add-on applications  for  track maintenance.

    SMRT  Trains  will  be  featured  in  an  Infrastructure  Spotlight  Series  webinar  in November  as  a part of  Bentley  Systems’  Year in  Infrastructure  2021  presentations  highlighting advancements  in going digital.  Registration  details will  be available soon  for  this session  on  to learn more  about  how  SMRT  Trains  is  an innovator  to watch.

    Lam  Sheau  Kai,  president  of  SMRT  Trains,  said,  “Leveraging technology and taking  preemptive  actions  are  two  very important  components  in  the  plan to help us  improve  and maintain rail reliability  for the  train  lines  SMRT  Trains  operates.  PDSS  represents  both  components,  and its  successful implementation  for the  North-South and East-West  lines has given  us  much confidence  to  scale  it for  the  rest of our  lines.”

    Commenting on the  new  partnership,  Gan Boon  Jin,  president  of  Strides  Engineering,  said, “Strides  Engineering’s  collaboration  with  Bentley  Systems  on  the  PDSS  demonstrates a firm partnership  in combining  strong domain and rail  operational  capabilities  with proven technological  expertise.  The  PDSS  will  enhance  and optimize  decision-making in  rail maintenance.  We  look forward to bringing the  best  practices  and results  of  PDSS  to other  train operators  in  the  region.”

    Kaushik Chakraborty, vice  president,  Bentley Asia  South,  said, “We  are  extremely happy and honored to partner  with  Strides  Engineering  to forward our  common objective  of  advancing infrastructure.  With  our  combined strengths  and industry experience,  we  will empower rail  and metro  operators  in  the  region  to  improve  reliability  of the  infrastructure  that serves  citizens  and residents.”

    About  SMRT Trains

    SMRT Trains  Ltd  is  the  first and  largest train  services  provider in  Singapore.  As  a  subsidiary  of SMRT Corporation Ltd,  we  manage  and operate  train services  on the  North-South Line, EastWest  Line,  the Circle Line,  the new  Thomson-East  Coast  Line  and the  Bukit  Panjang  Light  Rail Transit.

    We have set  our  core values to  be Respect,  Integrity,  Service  and Safety,  and Excellence. SMRT Trains  is  committed  to  provide  safe,  reliable  and  comfortable  service.

    About  Strides  Engineering

    Advanced  Innovative  Technologies  & Digital Solutions 

    Strides  Engineering,  a business arm  of  SMRT  Corporation Limited, has  deep, proven experience in exploiting  advanced innovative  technologies  as  well  as  digital  solutions  and services  to deliver safety,  reliability,  and  comfort for  commuters.

    About Bentley  Systems

    Bentley  Systems (Nasdaq:  BSY)  is  the  infrastructure engineering  software  company.  We provide  innovative  software  to  advance  the  world’s  infrastructure  –  sustaining both the  global economy and environment. Our  industry-leading  software  solutions  are  used by professionals, and organizations  of  every size,  for  the  design, construction,  and operations  of  roads  and bridges, rail  and  transit,  water  and  wastewater,  public works and  utilities,  buildings and  campuses, mining,  and  industrial  facilities.  Our offerings  include  MicroStation-based  applications  for modeling and simulation,  ProjectWise  for project  delivery,  AssetWise  for  asset  and  network performance, Seequent’s  leading geosciences  software  portfolio, and the  iTwin  platform for infrastructure  digital  twins.  Bentley  Systems  employs  more  than 4,000 colleagues  and  generates annual  revenues  of  more  than $800  million  in 172 countries. For more information, visit

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    Sachin R Nalawade
    Founder and Editor DailyCADCAM. A highly-driven astute professional and avid marketer; equipped with a solid foundation in Academia; Manufacturing, CAD, CAM, CAE industry and Implementing Marketing Initiatives for Global Brands (All Design Software and Hardware Vendors).

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