SUDBURY, MA, USA, Feb 27, 2026 — Methods Machine Tools, Inc., North America’s foremost supplier of leading-edge precision machine tools and automation solutions, has hired Jon Casten as Vice President of Aftermarket.
Casten, who has more than 25 years of experience leading post-sales strategy and commercialization, will lead Methods’ comprehensive aftermarket strategy across technical service, parts, warranty, and customer support including the national and field-based support teams, and national parts distribution.
“I’m excited to join Methods at this pivotal stage in the company’s growth. Methods has an exceptional reputation for delivering world-class machine tool solutions,” said Casten. “With countless installations across North America, the opportunity to further strengthen the aftermarket platform is incredibly compelling. I look forward to partnering with the team to enhance our service model and expand the lifecycle value we deliver to our customers.”
“Jon brings extensive leadership experience in delivering unified strategies that combine aftermarket initiatives, exceptional service, and digital transformation projects into high-revenue growth,” said Rick Alton, Methods Chief Executive Officer. “He is known for improving customer uptime by unlocking business efficiencies, discovering new market opportunities for the best customer experiences, and building high-performing, accountable teams.”
Prior to joining Methods, Casten spent the last 15 years in executive aftermarket services roles, recently at Terex Corporation and Diploma PLC. He led multi-site parts, service and distribution organizations that increased on-time delivery to more than 98% through process modernization and KPI discipline, and improved customer retention by more than 65%.
In addition to importing CNC machining centers from FANUC, Nakamura-Tome, YASDA, OKK, KIWA Japan, Weiler, and its own brand of Methods machining centers, the company imports OEM spare parts, distributes them from five national parts depots, and provides local customer support from seven technical centers throughout the U.S. and 24/7 over the phone from a U.S.-based call center.
About Methods Machine Tools
Methods Machine Tools, Inc. delivers leading-edge CNC machine tools from premium global suppliers to the North American manufacturing sector and supports them with best-in-class automation and engineering solutions, and superior technical support. In continuous operation since 1958, Methods operates seven technical centers throughout the United States, and a one-of-a-kind precision center. Methods has installed more than 45,000 machine tools throughout North America. For more information, call 877-668-4262 or visit www.methodsmachine.com.
